FAQ

Below are answers to some of the frequently asked questions we receive about TIQ and the Grow. Learn. Lead. Succeed (GLLS) Program. 

 

 

 

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What exactly is the GLLS Program?

The Grow . Learn. Lead. Succeed. GLLS Program is an automated micro learning program dedicated entirely to support staff and consists of 18 automated modules ranging from Self Awareness to Organisational Management, Team Dynamics to Understanding what it takes to be a leader.

What's different about the Program?

We combined 18 inter-related modules into 1 unique program. Each module was custom built for the needs of a support person. We created something different and unique that people can take from, remember interesting theories and then apply those core skill sets into work and home. Our GLLS program provides you with key learns that normally could take a years to develop by yourself.

Can I take the program if I don't work in support?

Absolutely. This program is designed for those who want to become a top performer. It’s designed so that people get a 360 on how a business works, and how your strengths and capabilities can contribute greatly to the company.  It is also ideal  for those that are starting out in their career, and may not have a full time mentor. You may also be looking to get back into the workforce or are a newly qualified graduate that needs a little guidance to learn these core competencies to become a top performer.

Who falls under Support

The list is endless when it comes to support staff. When you start our in your career you normally fall under the support category. Such examples include Personal Assistants, Executive Assistants, Business Assistants, Newly Qualified Graduates,  Receptionists, Switch Board, Corporate PAs, Board Pas, Business Assistants, Sales Administrators, HR Administrators, Legal Executives, Legal Secretaries,  Marketing Administrators, Company Secretaries, Office Managers,  Legal Secretaries, Typists, Trading Assistants, Secretaries, Office Juniors, Domestic Helpers, Household Managers and back to work candidates..

How long does the program take?

The program consists of 18 modules with a break of 2 weeks between each module, giving you time to reflect on each topic and come up with ideas to implement these skill sets into work and home.

Overall,  it takes approximately just over 7 months  to complete so we give you  one year access to the platform for 1 year.

Is there anyway to preview the program?

Yes!. If you’re not sure this program is right for you, then you can head over to the course overview page, where you will find all the information you need on how this Program works.

Can I take the program if I don't work in support?

Absolutely. This program is designed for those who are starting out in their career, for those looking to get back into the workforce, newly qualified graduates and those who are “stuck” at the crossroads of their career and life.

How much is the Program?

TiQ wasn’t built for big profits. Quite the opposite really. We wanted to build something that was affordable to everyone and anyone. The GLLS Program is a one off cost of $59.99 for 12 months access to the platform and consists of 18 custom built modules. Users also gain access to the Pure Brilliance Area which consists of extra top information from leading experts, entrepreneurs and creative thinkers.

US $59.99 That’s our price promise.

Is TIQ Group an accredited institution?

While TIQ Group is not an accredited institution, we offer this unique skills-based course taught by experts in their field and a GLLS certificate of completion. Certificates can be saved as a .pdf or .jpeg file so that you can easily share your accomplishment.

I don't get it. Why is it so cheap?

Like we mentioned, TIQ wasn’t built for big profits. We saw a problem that was consistent in the workplace and felt it needed changing, so we built a program that we felt could be affordable and enjoyable for everyone across the globe.

My Debit Cards is issued outside Singapore?

TIQ Group is based in the Singapore, and we accept all major debit and credit cards, as well as local debit cards in many countries. However, debit cards in some countries might not allow foreign transactions. If you do not see a payment option when checking out on TIQ, and you are experiencing trouble making a payment, call your bank to ensure your card is authorized for international purchases.

Can I make more than one purchase?

You can register one person at a time. So if you are an individual looking to purchase yourself, sure just go ahead and enter your email registration and user name. If you are a company looking to register a few users, then contact us for bulk licences.

Why was it built like this?

Our customized and powerful program is built like a jigsaw, each piece designed to connect each distinct skill set at a time, assisting your growth and development 365 days a year.  Each module connects to another relevant module and is automated, which means you don’t have to worry about which course to pick.  Developed in collaboration with over 100 top-performing entrepreneurs, leaders and managers, it deploys the latest in research and global best practices to shape the abilities, knowledge, skills, and mind-sets of each individual to enable them to become a top performer and aspiring leader

Who is the Program aimed at?

TIQ is dedicated to support staff. Support staff can be anyone whose work is helping keep a  an organization running and to support the people who are involved in the organizations main business. Managers and leaders often depend heavily on their support staff. Newly  qualified graduates normally fall into a supporting role in their first job.  Anyone who needs a sense of direction in their career development and personal development can also take the course.

How do I take the GLLS Program

Our GLLS program is entirely on-demand, which means that you can enroll in the course anytime, anywhere and you learn at your own pace.

Our GLLS course can be accessed from several different devices and platforms, including a desktop / laptop, smart phones and ipads.

After you enroll, you can access it by clicking on the course link you will receive in your confirmation email, provided you’re logged into your TIQ account.  You can also begin the program by logging in and navigating to your course page.

Can I make International Purchases?

Yes you can make purchases anywhere in world. Is the issuing country for your card different from your country of residence? If so, your card might not be approved. If you experience trouble using the card, contact TIQ Support and we can look into this for you. contact us at [email protected]

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What is the terms for refunds

When you make a payment, you agree to use a valid payment method. If you aren’t happy with the course, TIQ GROUP offers a 14-day refund or credit for our the program.   Please be sure to read the course outline in the menu and it suits your requirements before purchasing. Admin charges may apply.

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