HOW CAN WE HELP YOU?
Select a topic to search for help.
Account Profile and General Terms
Do I need an Account?
You need an account for most activities on our platform, including purchasing and enrolling in our GLLS program. Without a user name and password you do not have access to this area. Like most accounts when you purchase the program, keep your password somewhere safe, because you are responsible for all activity associated with your account. Under no circumstances should you share this account. There is sensitive and privileged date belonging to you. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your country to use TIQ GROUP.
When setting up and maintaining your account, you must provide accurate and complete information, including a valid email address. You are completely responsibe for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else unless it was gifted and they did start the program. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be closed.
Do not share your login details with anyone else. If you share your account login credential with someone else, you are responsible for what happens with your account and TIQ GROUP will not intervene in disputes between people who have shared account login credentials. Your bank details and private information is on this platform so you may not share the program with anyone else. You must notify us immediately upon learning that someone else may be using your account (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account. You can terminate your account at any time.
how access do I have when I enroll on the GLLS Program
When you enroll the GLLS course, you get a license from us to view it via the TIQ GROUP Services and no other use. Don’t try to transfer or resell this course in any way. We grant you a year’s access license, except when we must disable the course because of legal or policy reasons. As a user, when you enroll in the course, whether it’s a free or paid course, you are getting from TIQ GROUP, a license to view the course via the TIQ GROUP platform and Services, and TIQ GROUP is the licensor of record. This GLLS program is licensed and not sold, to you. This license does not give you any right to resell the program in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on torrent sites).
In legal, more complete terms, TIQ GROUP issues you (as a user) a limited, non-exclusive, non-transferable license to access and view the course and associated content for which you have paid all required fees, solely for your personal, non- commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with this courses or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use this course unless we give you explicit permission to do so in a written agreement signed by a TIQ GROUP authorized representative. This also applies to content you can access via any of our APIs.
We give you one year access to our platform when you enrol in our course. However, we reserve the right to revoke any license to access and use modules at any point in time in the event where we decide or are obligated to disable access to a module due to legal or policy reasons, for example, if the course you enrolled in is the object of a copyright complaint, or if we determine its content violates our Trust & Safety Guidelines.
What is the price of the course
The price of the GLLS program on TIQ GROUP is determined based on our Pricing and Promotions Policy. We regularly run promotions and sales for our course and are only available at a discounted price for a set period of time. The price applicable to the course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available to new users only.
If you are logged into your account, the listed currency you see is based on your location when you created your account. If you are not logged into your account, the price currency is based on the country where you are located. We do not enable users to see pricing in other currencies.
If you are located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. In certain countries, the price you see may include such taxes.
Any particular rules i need to observe?
You can only use TIQ GROUP for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses and other content you upload in line with our Trust & Safety Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.
You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
TIQ GROUP has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
If one of our instructors has published something that infringes your copyright or trademark rights, please let us know. Under our Instructor Agreement, we require our instructors to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.
Who can use the site?
Anyone can use TIQ GROUP. Like other platforms where people can post content and interact, some things can go wrong, and you use TIQ GROUP at your own risk.
TIQ GROUP welcomes anyone anywhere to create and share educational courses and can email us if they wish . Our platform model means we do not review or edit any courses for legal issues, and we are not in a position to determine the legality of course content. We do not exercise any editorial control over the course that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy or truthfulness of the courses. If you enroll a course, you rely on any information provided by an instructor at your own risk.
By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. TIQ GROUP has no responsibility to keep such content from you and no liability for your access or enrollment in any course, to the extent permissible under applicable law. This also applies to any sections of the course relating to health, wellness and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of courses, and by enrolling in such courses, you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during and after your enrollment in the course.
We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of our users. When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.
Would you like to contribute an article to our site?
101 Cecil Street
#17-09 Tong Eng Building