Fulfilling your support teams career progression is within your grasp.


It can be difficult for support and administration teams to picture what their long term career prospects may look like. Support staff are integral to the development of any organisation. Over the past couple of years we are seeing  technology allow the administrative part of the job scope to become more automated. Therefore, it is highly desirable that support staff, like all other professionals, constantly up skill themselves to expand their knowledge and give themselves a better progressive learning advantage.

Support staff are an untapped source of talent and potential. Research shows that over 70% of support staff do not receive enough continuous development, mentoring and coaching – addressing these can bring so many business benefits and have a positive impact on workplace culture, diversity and inclusiveness.   According to Gallup latest research showed that  87% of the Millennial workforce rate  career growth and development opportunities as one of the most important parts of their job.

A support person craves for success, recognition, and all the rewards that go along with being the best.  As a company leader, it should be in your best interest to give them all the opportunities they need to become that top performer.  And the more prepared they are for the future , the better they can perform their duties, be on top of outside competition and keep your business operations going in the right direction. We know how hard it is for managers to train everyone up in any business so providing a unique incentive for support staff was something we so wanted to create.


Our Solution

TIQ is the world’s first automated mobile micro learning platform dedicated entirely to support staff.  Its Grow Learn Lead Succeed (GLLS) Competency Framework is the only one of its kind.  It consists of 18 automated inter-related courses ranging from self-awareness to building relationships and from project management to change management.  The full list of our program can be seen here.

Our philosophy for learning and development is different. We give support staff  a new way to look at themselves through fresh and exciting insights. This lays the groundwork for essential lasting change for both the individual and the organization. Those who enrol in our GLLS program tackle work in a different way.  After participating in our GLLS Program, we promise that support staff will:


  • Discover and adopt 18 core and functional competencies required to become a top performer.
  • Learn about what really matters in the workplace.
  • Experience better performance as they apply new approaches and techniques in becoming more efficient in their everyday jobs.
  • Discover their own unique strengths and adopt these into the workplace
  • Succeed with improved confidence to act with more clarity and focus.
  • Ascertain a new mind-set to grow learn lead and succeed, driving better performance for themselves, their teams, and the organisation.


We put support staff in the centre by offering  a learning incentive that has meaning and a long-term impact,  where they can continually learn and progress thus, bring positive results to their department.

If you need an extra pillar of support to your business and a company that really cares about diversity and inclusiveness, then talk to us at TIQ on how we can help you fulfil your support people’s career progression. please visit www.tiqgroup.com or contact Caoimhe (Keva) Duggan on 82891606.


“We need to give each other the space to grow, to be ourselves, to exercise our diversity. We need to give each other space so that we may both give and receive such beautiful things as ideas, openness, dignity, joy, healing, and inclusion.”   –  Max de Pree