Course Content
Modules
Status
1
Self Awareness
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Introduction - how can self awareness be developed
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What is Self Awareness
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What's your memorable experiences so far in life?
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Why develop self awareness and how to cultivate it
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Becoming more authentic - First peel the layers away
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Second know your Personality Type - What type are you
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Know your personality - Personality Assessments
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Taking the colour personality test assessment
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Third -Invest in your strengths
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Personal values
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Overview
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A blueprint for your future
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Book summary - 7 Habits of highly effective people
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The story of a lion
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Do you know
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The importance of self-awareness | Valon Murtezaj | TEDxPrishtina
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Find what you're good at and work on it
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Reflection
- Introduction - how can self awareness be developed
- What is Self Awareness
- What's your memorable experiences so far in life?
- Why develop self awareness and how to cultivate it
- Becoming more authentic - First peel the layers away
- Second know your Personality Type - What type are you
- Know your personality - Personality Assessments
- Taking the colour personality test assessment
- Third -Invest in your strengths
- Personal values
- Overview
- A blueprint for your future
- Book summary - 7 Habits of highly effective people
- The story of a lion
- Do you know
- The importance of self-awareness | Valon Murtezaj | TEDxPrishtina
- Find what you're good at and work on it
- Reflection
2
The Journey to Success
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Introduction
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The Visionaries
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What are you most passionate about
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Find your passion and owning it
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How to Match Your Passions with Current Job Opportunities
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A lesson from Oprah
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Trust your gut - Do what you do well and master it
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Maintaining willpower to attain your goals
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A vision for your career
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Analysing your future position
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Define your career with a mind map
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Next Steps
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Stop the blame game - Be accountable for you
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A man who believed in his vision
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Book Summary - The magic of thinking big
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Overview
- Introduction
- The Visionaries
- What are you most passionate about
- Find your passion and owning it
- How to Match Your Passions with Current Job Opportunities
- A lesson from Oprah
- Trust your gut - Do what you do well and master it
- Maintaining willpower to attain your goals
- A vision for your career
- Analysing your future position
- Define your career with a mind map
- Next Steps
- Stop the blame game - Be accountable for you
- A man who believed in his vision
- Book Summary - The magic of thinking big
- Overview
3
Focus and Self-Discipline
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Introduction
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Advice from one of the greatest leaders of our time
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Applying consistency and self-discipline
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Persistence pays off
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Law of Attraction with a positive mindset
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Tunnel Vision
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A new frame of mind
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Book Review - How to stop worrying and start living
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Overcome Fear
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Improvise, adapt and overcome
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Changing behaviours
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The Era of Digital Addicts
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Ways to cut down Social Media Addiction
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Create your Environment
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Fuel your body, Fuel your mind
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Patience is key - The Chinese Bamboo Tree
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Core Resources
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Overview
- Introduction
- Advice from one of the greatest leaders of our time
- Applying consistency and self-discipline
- Persistence pays off
- Law of Attraction with a positive mindset
- Tunnel Vision
- A new frame of mind
- Book Review - How to stop worrying and start living
- Overcome Fear
- Improvise, adapt and overcome
- Changing behaviours
- The Era of Digital Addicts
- Ways to cut down Social Media Addiction
- Create your Environment
- Fuel your body, Fuel your mind
- Patience is key - The Chinese Bamboo Tree
- Core Resources
- Overview
4
Time Management
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Introduction
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Importance of time management
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Randy Pausch Lecture
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Barriers to effective time management
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How do you use your time?
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Pareto's principle - 80/20 rule
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Eisenhower Time Management Matrix
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Covey's Time Management Maxtrix
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Action plans and time management
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Goal setting and time management
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Time management systems and procedures
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Technology and time management
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Time Management and Delegation
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Booking Review - Getting Things Done - David Allen Book Review
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Summary and Reflection
- Introduction
- Importance of time management
- Randy Pausch Lecture
- Barriers to effective time management
- How do you use your time?
- Pareto's principle - 80/20 rule
- Eisenhower Time Management Matrix
- Covey's Time Management Maxtrix
- Action plans and time management
- Goal setting and time management
- Time management systems and procedures
- Technology and time management
- Time Management and Delegation
- Booking Review - Getting Things Done - David Allen Book Review
- Summary and Reflection
5
Fostering Great Relationships
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Introduction
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What is Personal Branding
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Your reputation is gold
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Building Great Relationships
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How do we build extraordinary relationships
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Understanding Emotional Intelligence
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Improving your EQ
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Show a genuine interest in people
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Be an effectvive communicator
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Know their name
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Storytelling
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Be a good storyteller
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Storytelling tips
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Step into their shoes
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Structuring your story
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Give honest and sincere appreciation
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Talk about your own mistakes before giving criticism – Don’t judge
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Developing Listening skills
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Guidelines for Emphatic Listening
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Building Trust
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Powerful strategies for building trust
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Book Review - How to win friends and influence people
- Introduction
- What is Personal Branding
- Your reputation is gold
- Building Great Relationships
- How do we build extraordinary relationships
- Understanding Emotional Intelligence
- Improving your EQ
- Show a genuine interest in people
- Be an effectvive communicator
- Know their name
- Storytelling
- Be a good storyteller
- Storytelling tips
- Step into their shoes
- Structuring your story
- Give honest and sincere appreciation
- Talk about your own mistakes before giving criticism – Don’t judge
- Developing Listening skills
- Guidelines for Emphatic Listening
- Building Trust
- Powerful strategies for building trust
- Book Review - How to win friends and influence people
6
Understanding leadership
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Introduction
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What does a leader look like
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What is Leadership
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Managers and Leaders: Are They the Same or Different?
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Characteristics or qualities of a leader
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Leadership Theory
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Leadership styles
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What is the role of a Leader
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Role of a Leader - Vision and Strategy
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Role of a Leader - Values
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Role of a Leader - Team Building
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Role of a leader - Delegation
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Role of a Leader - Communication
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The role of a Leader - Motivation
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Promoting Opportunity
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Promoting Innovation
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Leadership Challenges
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Overview
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Linchpin Are You Indispensable? by Seth Godin Summary
- Introduction
- What does a leader look like
- What is Leadership
- Managers and Leaders: Are They the Same or Different?
- Characteristics or qualities of a leader
- Leadership Theory
- Leadership styles
- What is the role of a Leader
- Role of a Leader - Vision and Strategy
- Role of a Leader - Values
- Role of a Leader - Team Building
- Role of a leader - Delegation
- Role of a Leader - Communication
- The role of a Leader - Motivation
- Promoting Opportunity
- Promoting Innovation
- Leadership Challenges
- Overview
- Linchpin Are You Indispensable? by Seth Godin Summary
7
Understanding team dynamics
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Understanding Team Dynamics - Introduction
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What teams looks like
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Geese and the great migration - Working together
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How important is teamwork to business success?
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Defining Teamwork
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The difference between group and teams
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Structure and Interdependence of teams
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Picking a team is an art and a science
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Team Design - How do team numbers work
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Stages of Team Development
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Defining the Vision Mission and Team Spirit
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Establishing a team spirit - The 5 C's
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Team Health Check
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Team Health Check - Assessment
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My Personal User's Manual
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Building Trust
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Team Dynamics
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Overview
- Understanding Team Dynamics - Introduction
- What teams looks like
- Geese and the great migration - Working together
- How important is teamwork to business success?
- Defining Teamwork
- The difference between group and teams
- Structure and Interdependence of teams
- Picking a team is an art and a science
- Team Design - How do team numbers work
- Stages of Team Development
- Defining the Vision Mission and Team Spirit
- Establishing a team spirit - The 5 C's
- Team Health Check
- Team Health Check - Assessment
- My Personal User's Manual
- Building Trust
- Team Dynamics
- Overview
8
An insight into team problems
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Introduction about the dysfunctions within a team
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Common problems and issues every team faces
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Common problems teams endure
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The 5 dysfunctions of a team
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Trust is key and the very foundation for every team
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How do we develop trust with people and teams
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Mastering Conflict in Companies
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Conflict Norms - What do you consider healthy conflict
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Overcome Conflict - Creating Clarity in the workplace
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Create Clarity within your job and team
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The Six Clarity Questions
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Teams important goals - Whats important
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Responsibilities and behaviour
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Team Golden Rules
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Achieving Commitment
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Promoting Committment
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Commitments
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Over-communicate Clarity and reinforce clarity
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Human Systems
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Accountability
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Embracing Accountability
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Inattention to Results
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Focus on what matters
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The four meetings
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The Five Dysfunctions of a Team by Patrick Lencioni Summary
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Team Assessment Discussion
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Overview
- Introduction about the dysfunctions within a team
- Common problems and issues every team faces
- Common problems teams endure
- The 5 dysfunctions of a team
- Trust is key and the very foundation for every team
- How do we develop trust with people and teams
- Mastering Conflict in Companies
- Conflict Norms - What do you consider healthy conflict
- Overcome Conflict - Creating Clarity in the workplace
- Create Clarity within your job and team
- The Six Clarity Questions
- Teams important goals - Whats important
- Responsibilities and behaviour
- Team Golden Rules
- Achieving Commitment
- Promoting Committment
- Commitments
- Over-communicate Clarity and reinforce clarity
- Human Systems
- Accountability
- Embracing Accountability
- Inattention to Results
- Focus on what matters
- The four meetings
- The Five Dysfunctions of a Team by Patrick Lencioni Summary
- Team Assessment Discussion
- Overview
9
Leading High Performing Teams
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Introduction
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The Role of a leader
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Leader versus Managers
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Communication within teams
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Case Study - Behaviours of leaders
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Leadership Styles - Push and Pull
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Push and Pull
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Culture that supports achievement in Teams
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Leading with Emotional Intelligence
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Learn to read your emotions and others
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Strategic Planning
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Business Unit Implementation Strategy
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Overview
- Introduction
- The Role of a leader
- Leader versus Managers
- Communication within teams
- Case Study - Behaviours of leaders
- Leadership Styles - Push and Pull
- Push and Pull
- Culture that supports achievement in Teams
- Leading with Emotional Intelligence
- Learn to read your emotions and others
- Strategic Planning
- Business Unit Implementation Strategy
- Overview
10
Empowering People
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Introduction
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What is empowerment?
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Benefits of empowerment
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Problems with empowerment
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Levels of empowerment
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The empowerment process
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Empowerment and culture
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Empowerment and vision, mission and strategy
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Empowerment and goal setting
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Empowerment and delegation
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Empowerment and team building
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Empowerment and motivation
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Evaluating empowerment
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Summary and reflection
- Introduction
- What is empowerment?
- Benefits of empowerment
- Problems with empowerment
- Levels of empowerment
- The empowerment process
- Empowerment and culture
- Empowerment and vision, mission and strategy
- Empowerment and goal setting
- Empowerment and delegation
- Empowerment and team building
- Empowerment and motivation
- Evaluating empowerment
- Summary and reflection
11
Project Management
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Introduction
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What is project management
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The project management process
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Initiating the project
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Project feasibility study
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Project planning - the plan
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Project scheduling and tools
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Project Team Building
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Project team building
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Project budgeting
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Project Risk Management
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Executing
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Controlling
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Closing
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Overview
- Introduction
- What is project management
- The project management process
- Initiating the project
- Project feasibility study
- Project planning - the plan
- Project scheduling and tools
- Project Team Building
- Project team building
- Project budgeting
- Project Risk Management
- Executing
- Controlling
- Closing
- Overview
12
Risk Management
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Introduction
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Defining Risk
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What is Risk Management
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The Risk Management Process
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Risk management policy
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Risk identification
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Sources of Risk
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Categories of risk - some examples
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Risk Assessment
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Determine the impact of the risk
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Evaluate the risk
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Heat Map
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Managing risk - actions
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Monitoring and Control
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Risk management statement
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Risk register
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Content of a risk register
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Format of a risk register
- Introduction
- Defining Risk
- What is Risk Management
- The Risk Management Process
- Risk management policy
- Risk identification
- Sources of Risk
- Categories of risk - some examples
- Risk Assessment
- Determine the impact of the risk
- Evaluate the risk
- Heat Map
- Managing risk - actions
- Monitoring and Control
- Risk management statement
- Risk register
- Content of a risk register
- Format of a risk register
14
Change Management
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Introduction
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Defining Change Management
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Why the need for Change
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5 short stories of successful change management
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Challenge the current state
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The Change Management Process
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Phase 1 - Define
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Phase 2 - Analyse
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Phase 3 - Prepare
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Phase 4 - Implement
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Phase 5 - Evaluate
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Change Management - Historical Perspectives
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Models and Tools used for Change Management
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Resistance to Change
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Overcoming resistance
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Organisation culture and change
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Leadership and Change
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Case Study - Inside The McDonald's Empire
- Introduction
- Defining Change Management
- Why the need for Change
- 5 short stories of successful change management
- Challenge the current state
- The Change Management Process
- Phase 1 - Define
- Phase 2 - Analyse
- Phase 3 - Prepare
- Phase 4 - Implement
- Phase 5 - Evaluate
- Change Management - Historical Perspectives
- Models and Tools used for Change Management
- Resistance to Change
- Overcoming resistance
- Organisation culture and change
- Leadership and Change
- Case Study - Inside The McDonald's Empire
15
Problem Solving
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Introduction
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Problem solving fundamentals
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The problem solving model
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Define the problem
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Clarifying the problem
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Brainstorm and analyse the problem
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Problem solving tools and techniques
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The 5 Whys: A Ridiculously Simple Yet Essential Problem Solving Tool
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The 5 whys - Focus on processes not people
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5 Whys and the Fishbone Diagram
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The Gemba Walk
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Mind mapping
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Benefits to mind mapping
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topic 13
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topic 14
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topic 15
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topic 16
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topic 17
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Select the best solution
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Implement the solution
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Follow-Up, Evaluate, and Monitor Progress
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Overview
- Introduction
- Problem solving fundamentals
- The problem solving model
- Define the problem
- Clarifying the problem
- Brainstorm and analyse the problem
- Problem solving tools and techniques
- The 5 Whys: A Ridiculously Simple Yet Essential Problem Solving Tool
- The 5 whys - Focus on processes not people
- 5 Whys and the Fishbone Diagram
- The Gemba Walk
- Mind mapping
- Benefits to mind mapping
- topic 13
- topic 14
- topic 15
- topic 16
- topic 17
- Select the best solution
- Implement the solution
- Follow-Up, Evaluate, and Monitor Progress
- Overview
17
Sales Ability / Persuasiveness
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Ask yourself - what counts?
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Reflect on current situation
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Topic
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Attitude druing the sales talk
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Basic structure of all sales talk
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Opening Techniques
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Questioning and Interview Techniques
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Counter and Discussion Techniques
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Convincing Techniques
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Presentation and Defending the price
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Building Business Partnership
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Resilience
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Coping with Stress
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Overview
- Ask yourself - what counts?
- Reflect on current situation
- Topic
- Attitude druing the sales talk
- Basic structure of all sales talk
- Opening Techniques
- Questioning and Interview Techniques
- Counter and Discussion Techniques
- Convincing Techniques
- Presentation and Defending the price
- Building Business Partnership
- Resilience
- Coping with Stress
- Overview
18
Your future - Branding a better you
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STEVE JOBS: "You've got to find what you love"
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Work on your goals
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Your mind is the powerhouse
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Changing yourself
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introduction
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topic 1
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topic 2
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topic 3
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topic 4
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topic 5
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topic 6
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topic 7
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topic 8
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topic 9
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topic 10
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topic 11
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topic 12
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topic 13
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topic 14
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topic 15
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topic 16
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topic 17
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topic 18
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topic 19
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topic 20
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topic 21
- STEVE JOBS: "You've got to find what you love"
- Work on your goals
- Your mind is the powerhouse
- Changing yourself
- introduction
- topic 1
- topic 2
- topic 3
- topic 4
- topic 5
- topic 6
- topic 7
- topic 8
- topic 9
- topic 10
- topic 11
- topic 12
- topic 13
- topic 14
- topic 15
- topic 16
- topic 17
- topic 18
- topic 19
- topic 20
- topic 21