GROW. LEARN. LEAD. SUCCEED.
The Journey to Success
Focus and Self-Discipline
Many of us quit, overwhelmed by the sheer scale of the goal, feeling crushed, conquered and defeated, but the successful ones keeping marching forward, by a never-ending supply of sheer determination, focus and drive. Despite the many obstacles they face, they have the extra ammunition that many others lack. They have hunger. This is what drives them. This is what keeps them on the right path. They want it more above all else. It gives them the ability to look past the obstacles, the setbacks, the hard work, the fears and the failures.
There is no right way or one way to be more productive but after 20 years of operation management and designing case management systems to improve work processes, we have identified the best ways that can help and improve your ability to deal proactively with the mundane daily tasks. It’s how you action it matters and matters a lot and it requires a lot of strategic planning and how you will get to that end goal. Throughout this chapter you will use some creative tools and techniques that will help you focus your energies strategically and tactically without letting anything fall through the cracks
Fostering Great Relationships
Working relationships are as much based on the people as they are on the work. Richard Branson once quoted “A company is simply a group of people. And as a leader of people, you have to be a great listener, you have to be a great motivator, you have to be very good at praising and looking for the best in people. People are no different from flowers. If you water flowers, they flourish. If you praise people, they flourish. That’s a critical attribute of a leader.” To work in a team effectively, we have to first understand the people you work with and depend on so that you can make use of their strengths.
Understanding Team Dynamics
Leading High Performing Teams
Teams are formed to achieve a goal or set of objectives the individuals, working on their own would not be able to achieve. High-Performance Teams therefore deliver superior results, greater productivity and profits. Building and sustaining high performance teams is therefore one of the key people management skills.
Defining empowerment is the transfer of power from one source to another. In a workplace context, empowerment is the process of transferring responsibility from management to employees. It is about enabling an individual, or teams, to work autonomously and make decisions on an independent basis. This means that employees are more accountable for their input into the organisation.
A project seeks to deliver change for an organisation; in this way it differs from normal ‘business as usual’ activities that are generally in place to keep the organisation operating at its current level. A project seeks to give a different result from the norm, which means that it needs to managed differently.
When your company undertakes projects or plans to improve performance, they often require changes; changes to procedures, job roles, use of technology and organizational structure. Ultimately, it is actually the employees of the company who have to change how they do their jobs. If these individuals don’t embrace and learn a new way of working, the project normally fails. If people embrace and adopt to the changes required by the initiative, then it will deliver the expected results.