GROW. LEARN. LEAD. SUCCEED.
Within each of the four dimensions you’ll discover a set of core competencies and actionable standards allowing you to assess your strengths, identify areas for performance improvement and move your career and personal development in the right direction.
Self-awareness is the foundation and the most important piece of personal growth and success. It determines nearly everything including whether you are able to stay driven, inspired and achieve your goals. Taking the time to plan your life and career goals instead of just letting life happen to you is the key to having a successful career and living an extraordinary life.
Some people will achieve more than others. The only thing that stands between you and success is managing action. Actually doing it and managing it well. “Vision is not enough, it must be combined with venture. It is not enough to stare up the steps, we must step up the stairs.” Vaclav Havel.
Many of us quit, overwhelmed by the sheer scale of the goal, feeling crushed, conquered and defeated, but the successful ones keeping marching forward, by a never-ending supply of sheer determination, focus and drive. Despite the many obstacles they face, they have the extra ammunition that many others lack. They have hunger. This is what drives them. This is what keeps them on the right path. They want it more above all else. It gives them the ability to look past the obstacles, the setbacks, the hard work, the fears and the failures.
There is no right way or one way to be more productive but after 20 years of operation management and designing case management systems to improve work processes, we have identified the best ways that can help and improve your ability to deal proactively with the mundane daily tasks. It’s how you action it matters and matters a lot and it requires a lot of strategic planning and how you will get to that end goal. Throughout this chapter you will use some creative tools and techniques that will help you focus your energies strategically and tactically without letting anything fall through the cracks
Working relationships are as much based on the people as they are on the work. Richard Branson once quoted “A company is simply a group of people. And as a leader of people, you have to be a great listener, you have to be a great motivator, you have to be very good at praising and looking for the best in people. People are no different from flowers. If you water flowers, they flourish. If you praise people, they flourish. That’s a critical attribute of a leader.” To work in a team effectively, we have to first understand the people you work with and depend on so that you can make use of their strengths.
A leader is one who knows the way, goes the way, and shows the way. Leadership is the ability to inspire confidence, to motivate and support the people to achieve organizational success. Leaders set direction; they build an inspiring vision, energize employees, are innovative and can stimulate others to achieve worthwhile goals. Leadership is about mapping out where you need to go to as a team or an organization.
This module offers you the tools, techniques and framework to develop and maintain a high performing team in order to achieve enhanced performance at the workplace. Establishing a high-performing team unleashes the immense potential within your organisation, and creates a workplace that is highly motivated, engaged, and productive for its leaders, employees, and key stakeholders to succeed and grow.
Mastering Conflict: When trust is present, teams are able to engage in an honest debate around ideas, problems, issues, and decisions that must be made.
Teams are formed to achieve a goal or set of objectives the individuals, working on their own would not be able to achieve. High-Performance Teams therefore deliver superior results, greater productivity and profits. Building and sustaining high performance teams is therefore one of the key people management skills.
Defining empowerment is the transfer of power from one source to another. In a workplace context, empowerment is the process of transferring responsibility from management to employees. It is about enabling an individual, or teams, to work autonomously and make decisions on an independent basis. This means that employees are more accountable for their input into the organisation.
A project seeks to deliver change for an organisation; in this way it differs from normal ‘business as usual’ activities that are generally in place to keep the organisation operating at its current level. A project seeks to give a different result from the norm, which means that it needs to managed differently.
Risks can range from major strategic challenges, to day-to-day operational issues. For risk management in an organisation to be successful, there needs to be an explicit and accepted definition of risk. An organisation’s definition of risk is normally cited in its risk policy.
Effective cost management is critical to the success of any organisation. It is now more than ever important because there is an ever-increasing need to be sustainable, people have to be accountable for how they spend money and they need to demonstrate value for money.
When your company undertakes projects or plans to improve performance, they often require changes; changes to procedures, job roles, use of technology and organizational structure. Ultimately, it is actually the employees of the company who have to change how they do their jobs. If these individuals don’t embrace and learn a new way of working, the project normally fails. If people embrace and adopt to the changes required by the initiative, then it will deliver the expected results.
People tend to do three things when faced with a problem: they get afraid or uncomfortable and wish it would go away; they feel that they have to come up with an answer and it has to be the right answer; and they look for someone to blame. Being faced with a problem becomes a problem. And that’s a problem because, in fact, there are always going to be problems! Albert Einstein once said, “If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.” While that may sound
Creativity and innovation within a well-run companies have always been recognized as a sure path to success. Stimulating creativity and exploring completely new and unknown before territories lead as result to increasing the productivity of the organisation. Encouraging the employees to think outside of the box and giving them time and resources to explore new areas for innovative ideas is the key to cost-effective business solutions.
If you’re going to win going forward, you’ve got to equip reps to generate new demand in a world of reluctant, risk-averse customers. Challengers aren’t so much world-class investigators as they are world-class teachers. They win not by understanding their customers’ world as well as the customers know it themselves, but by actually knowing their customers’ world better than their customers know it themselves, teaching them what they don’t know but should.
Many of us quit, overwhelmed by the sheer scale of the goal, feeling crushed, conquered and defeated, but the successful ones keeping marching forward, by a never-ending supply of sheer determination, focus and drive. Despite the many obstacles they face, they have the extra ammunition that many others lack. They have hunger. This is what drives them. This is what keeps them on the right path. They want it more above all else. It gives them the ability to look past the obstacles, the setbacks, the hard work, the fears and the failures..